1. Scope
This Privacy Policy applies to the SaaSStinger website, product purchases, customer accounts (where applicable), documentation, support communications, marketing communications, and related services operated by SaaSStinger.
This policy does not apply to third-party websites or services that may be linked from our website.
2. Information We Collect
Depending on how you interact with us, we may collect different categories of personal and technical information.
Information You Provide
- Name
- Email address
- Company name
- Billing information
- Purchase details
- Support requests
- Feedback
- Messages you send to us
Automatically Collected Information
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Session information
- Approximate geographic region
- Website performance information
Payment Information
Payments are processed by trusted third-party payment providers. SaaSStinger does not store complete payment card information on its servers.
- Billing address
- Payment method
- Transaction information
- Tax information
- Fraud prevention data
Support Information
When you contact support, we may collect technical information to investigate and resolve your issue.
- Email correspondence
- Screenshots
- Error messages
- Build logs
- Configuration details
- Product version
3. How We Use Information
We do not sell personal information to advertisers.
- Process purchases
- Deliver digital products
- Provide customer support
- Improve product quality
- Improve documentation
- Respond to inquiries
- Prevent fraud
- Maintain security
- Comply with legal obligations
- Send important service communications
- Notify customers about product updates where appropriate
4. Legal Bases for Processing
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent
- Protection of our legal rights
5. Cookies and Similar Technologies
You can control cookies through your browser settings.
- Keep the website functioning correctly
- Remember preferences
- Improve user experience
- Measure website performance
- Analyze usage trends
- Detect abuse and security issues
6. Analytics
We may use analytics services to better understand how visitors use our website and documentation.
- Pages viewed
- Session duration
- Browser information
- Device information
- Approximate location
- Referral source
7. Marketing Communications
If you subscribe to updates, we may send product announcements, security updates, documentation improvements, and promotional communications.
You may unsubscribe from marketing emails at any time.
8. Sharing Information
We share information only when necessary to operate our business.
- Payment providers
- Hosting providers
- Email delivery providers
- Customer support platforms
- Analytics providers
- Fraud prevention services
9. International Data Transfers
Your information may be processed in countries other than your own. Where required, appropriate safeguards are implemented.
10. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and protect our legal rights.
11. Security
No system can guarantee absolute security.
- Secure hosting
- Encrypted communications where appropriate
- Access controls
- Authentication
- Regular software updates
- Limited access to customer information
12. Your Privacy Rights
Depending on your jurisdiction, you may have rights relating to access, correction, deletion, restriction, portability, objection, and withdrawal of consent.
To exercise applicable rights, contact us at:
Email: saasstinger@gmail.com
Tel: +234 902 034 5103
13. Children's Privacy
SaaSStinger is intended for developers, businesses, and adults. We do not knowingly collect personal information from children where prohibited by law.
14. Third-Party Links
Our website may link to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.
15. Business Transfers
Customer information may be transferred as part of a merger, acquisition, investment, or similar corporate transaction, subject to applicable law.
16. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by updating the effective date.
17. Contact
If you have questions about this Privacy Policy, please contact us using the support email published on the SaaSStinger website.